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Digital transformations represent an increasingly salient empirical phenomena for institutionalists studying the processes by which institutions evolve, erode, or otherwise change. Yet, there have been few meaningful attempts to engage with insights from the information systems (IS) literature, despite digital innovation and diffusion falling squarely within its domain. This essay makes an initial attempt at integration by offering a two-by-two framework which crosses salient theoretical categories within the IS and institutional literatures. From the former, we draw on concepts of system acceptance and resistance, and from the latter, we draw on concepts of institutional maintenance and change. Each quadrant in our framework represents user responses happening because of, in reaction to, or toward various institutional dynamics. We illustrate each quadrant with data collected as part of a study of digital transformation in the field of public healthcare in Australia. We use our illustrative case to open up research questions which researchers might use to frame their own studies of digital transformations as a form of institutional change. We conclude with a discussion of what other theoretical advances or insights might be yielded from greater collaboration between institutionalists and IS scholars. This essay contributes to the nascent study of digital transformations as a form of institutional change through examining how complementary concepts of the IS and institutional literatures might be used simultaneously to understand the intersection of digital innovation and diffusion and the institutional arrangements governing the fields which they change.

When organizations engage in misconduct, social control agents play a crucial role in sanctioning them to show the enforcement of societal norms and reduce the risk of future deviance. We study the interaction between the government and the media, two key social control agents, in the evaluation organizational misconduct. While past work has focused on the influence of the media on the government, we theorize the influence of the government on the media. The government is a social control agent with supreme formal authority to punish misconduct, and thus its actions are of particular interest to the media as they form evaluations of misbehaving organizations. However, the government, tied by conflicting demands, sometimes turns a blind eye to misconduct and supports misbehaving organizations for the greater societal good, instead of punishing them. How is the media’s perception of misbehaving organizations affected by such government actions? We explore this question by looking at the case of the 2008 government bailout of investment banks in the United States, after those were caught red-handed for their involvement in the sub-prime financial crisis. Carrying out a content analysis of newspaper reporting (2007–2011), we show that the negative perception of investment banks and their misconduct is attenuated when they receive government support. Our work contributes to the emerging literature on the social construction of organizational misconduct and illuminates the interaction between government and media in the evaluation of behavior as organizational misconduct.

Selective laser melting (SLM) is being investigated by Alstom and IWF due to its flexibility, cost‐ and lead‐time reduction potential for reconditioning of hot gas path components used in today's heavy‐duty gas turbines. This paper aims to address this issue.

Tensile tests as well as relaxation and creep tests were carried out to assess SLM processed IN738LC for use in high temperature applications. To evaluate potential anisotropic material behaviour resulting from the layer‐wise build up process, all specimens were built in two directions: parallel and perpendicular to the build direction, respectively. Furthermore, extensive metallurgical investigations were made to analyse the chemical homogeneity as well as the correlation between microstructure and high temperature properties of SLM processed IN738LC.

Tensile tests showed that strength properties superior to cast IN738LC can be achieved by processing this material by SLM alternatively. Due to differences in grain size, grain orientation as well as γ′size and morphology the relaxation behaviour of SLM specimens is inferior compared to cast material. However, creep tests have shown that values within the lower scatter band of cast material can still be achieved along the build direction.

Very limited knowledge exists regarding the processing of γ′precipitation‐strengthened nickel‐base superalloys by SLM and the resulting high temperature material properties. Layered manufacturing and any lack‐of‐fusion porosity influences them as well as high temperature gradients, occurring during the process. This article presents the latest insights from material testing of selective laser molten IN738LC at elevated temperatures.

Previous work examining the effect of emotional responses (arousal) in the online context has addressed one type of emotional data, relying only on self‐reporting. This paper aims to investigate the effect of arousal on short‐term brand memory in the context of advergaming, comparing both qualitative (observed behaviors and physiological data) and quantitative (self‐reported data) approaches.

Observed behaviors and physiological data were recorded during exposure to brand placements using an electrocardiogram machine. Qualitative results were compared to self‐reported data measured via a post‐exposure paper‐and‐pencil questionnaire.

The results revealed that the impact of physiological measures on memory was the most salient. The most robust finding was the negative effect of physiological measures on recall scores.

As a laboratory procedure, the method is susceptible to some limitations. First, the similarity of the distractors is not tested and possibly the recognition tests may be either more difficult or easier than the recall tests. Second, as with any other physiological measure, EKG recording faces the limitation that some participants do not feel comfortable being connected to electrodes.

The results reinforce the need to include qualitative procedures when dealing with the effect of arousal on memory in the online context, in order to provide guidelines into an effective use of emotional measures and their effect in brand memory.

The study highlights the importance of the use of qualitative research methods to corroborate results from quantitative work when measuring emotional responses.

Housing consumption has been rising throughout the post-war era in Norway. However, at the end of the 1990s there was a decline in consumption among young age groups. This tendency is confirmed by newer data: consumption among younger households has stabilised at a lower level than used to be the case. Less of these households are owner-occupiers and they live in smaller dwellings compared to fifteen years ago.

In this paper the life course paradigm is used to explain these consumption changes. We find no signs of altering housing preferences among today's youth. The reduced housing consumption among this group can instead be seen in relation to new ways of organising the life course. Postponement of important life events such as completing one's education, entering the labour market, and starting a family of one's own will also postpone the point at which one becomes a homeowner for the first time. The observed decline in housing consumption among young household can, in other words, be understood as a delay in consumption. New life courses among today's youth entail new ways of adapting to the housing market.

Research on social media frequently analyze social media usage (SMU)'s positive consequences for organizations and individuals; however, recent innovation studies caution that SMU may not always lead to positive new product development (NPD) outcomes. The competing streams of research highlight a fundamental tension that exists in the social media literature exemplified by the question: Is SMU good or bad for NPD? In this manuscript, the authors suggest that a more appropriate question as follows: What are the positive and negative indirect effects of SMU on NPD performance? The purpose of this paper is to discuss the aforementioned points in detail.

A literature review provides the model and hypotheses. Using a sample of 168 Chinese firms, the authors conducted an empirical test following multiple regression analysis.

The results demonstrate that SMU facilitates business analytics (ability) and social legitimacy (opportunity) but impairs entrepreneurial proclivity (motivation). These three constructs in turn mediate the effect of SMU on NPD performance. Moreover, this paper explores how technological turbulence moderates SMU's effects on business analytics, entrepreneurship proclivity and social legitimacy.

The results may be affected by both the context (solely in China) and type (cross-sectional) of the data set. Future research might take a decompositional approach to study SMU's effect on innovation in different NPD stages. Furthermore, with widely varying purposes (e.g., marketing, information searching, partner collaboration, new product launch, etc.), there is certainly a need for more clarity and understanding of how firms can leverage each of these different social media activities for successful NPD.

First, we suggest that managers in China should be explicitly aware of the double-edged sword effect of SMU on NPD performance. Second, this study encourages managers to use social media carefully when technological turbulence becomes intense.

Drawing on the ability–motivation–opportunity framework, this is one of the first studies to simultaneously examines the benefits and costs of SMU for NPD. In addition, this paper bridges the separate literatures on social media, business analytics, entrepreneurial proclivity and social legitimacy and contributes to the NPD research.

This paper aims to analyse health reforms carried out in a sample of European countries.

Using a country‐specific approach, outstanding health reform features such as: greater competition between sickness funds in Germany; fund‐holding practices in the UK; managed care models in Switzerland; health networks in France; and healthcare system decentralisation in Italy are analysed.

There have been different approaches to controlling healthcare costs. Some states relied on public sector competition by creating quasi‐markets (UK), insurance sector competition, particularly in Switzerland and Germany, organisational reforms in France by creating health networks and decentralisation in Italy.

Societal and legal aspects are not discussed.

The paper compares healthcare reform effectiveness in a number of western European countries.

The Ni-based superalloy IN-738 LC is known to be susceptible to porosity and different types of cracking during the build-up process and, thus, challenging to manufacture using selective laser melting (SLM). Determining a feasible set of operating parameters for SLM of nickel-based superalloys involves new approach to experimental design based on the Doehlert method that assists in determining an optimal (feasible) set of operating parameters for SLM of IN-738 LC powder alloy.

The SLM parameters are evaluated in terms of their effectiveness in obtaining the microstructure with a porosity content of <0.5 per cent and without micro-cracking. The experimental approach is exemplified with the Doehlert matrix response variable, relative density, by comparing Archimedes method with microstructural assessments of pores and cracks from image analysis. The effect of heat treatment (HT) and hot isostatic pressing (HIP) on the microstructure of the SLMed IN-738 LC powder alloy has been examined and the consequential tensile response characterised.

By using optimised process parameters (low heat input, medium scanning speed and small hatching distance) which provides medium energy density, samples of IN-738 LC with a macroscopic porosity <0.5 per cent and free of micro-cracks can be manufactured by SLM. The results indicate that HIP of SLMed material did not lead to a noticeable effect on mechanical properties compared to HT of SLMed material suggesting that the level of both porosity and crack density might be already below the detection limit for the mere heat-treated material.

SLM processing parameters (power, scan speed, hatching distance) for IN-738 LC were successfully optimised after only 14 experiments using Doehlert design. Two independent methods, Archimedes method and image analysis, were used in this study to assess relative density of SLM-produced samples with sets of processing parameters showing coherency in prediction with predicted response by Doehlert design.

Residual stresses are induced during selective laser melting (SLM) because of rapid melting, solidification and build plate removal. This paper aims to examine the thermal cycle, residual stresses and part distortions for selected aerospace materials (i.e. Ti-6Al-4V, stainless steel 316L and Invar 36) using a thermo-mechanical finite element model. The numerical results are validated and compared to experimental data.

The model predicts the residual stress and part distortion after build plate removal. The residual stress field is validated using X-ray diffraction method and the part distortion is validated using dimensional measurements.

The trends found in the numerical results agree with those found experimentally. Invar 36 had the lowest tensile residual stresses because of its lowest coefficient of thermal expansion. The residual stresses of stainless steel 316L were lower than those of Ti-6Al-4V because of its high thermal diffusivity.

The model predicts residual stresses at the optimal SLM process parameters. However, using any other process conditions could cause void formation and/or alloying element vaporization, which would require the inclusion of melt pool physics in the model.

The paper explains the influence of the coefficient of thermal expansion and thermal diffusivity on the induced thermal stresses using experimental and numerical results. The methodology can be used to predict the part distortions and residual stresses in complex designs of any of the three materials under optimal SLM process parameters.

For geometries exhibiting overhanging surfaces, support structures are needed to dissipate process heat and to minimize geometrical distortions attributed to internal stresses. The use of support structures is often time- and cost-consuming. For this reason, this study aims to propose an approach which minimizes the use of such structures.

For minimizing the use of support structures, process parameters in combination with a contour-like exposure strategy are developed to realize support-less overhanging structures of less than 35°. These parameters are implemented in a shell-core strategy, which follows the idea of applying different processing strategies to the critical (overhanging) shell and the uncritical core of the part. Thereby, the core is processed with standard parameters, aiming a dense material. On the critical shell, optimized processing parameters are applied, reaching good results in terms of surface quality, especially at extreme overhang situations.

The results show that the selective laser melting (SLM) technology is able to realize support-less overhanging surfaces by choosing suitable scan strategies and process parameters. Particularly good results are always obtained when the exposure direction of the shell is parallel to the contour of the sample.

The validity of the results is demonstrated through the successful reproduction of the build strategy on two commercial SLM machines, reaching support-free builds of surfaces with an angle to the horizontal of less than or equal to 30°.